Legislature Imbizo kicks off in Tsakane

Following a robust question-and-answer session, Kumalo thanked the community for attending the meeting and outlining issues that were most urgent to them.

Four million calls registered

The service level achieved by the Ekurhuleni Call Centre for last month was 98.70 per cent and the abandoned (drop calls) rate was 0.03 per cent, with the average speed to answer a call being one second.